Key Talking Points
The pandemic has led to a proliferation of online customer interactions, as well as higher demand for self-service functionality. How can companies transform these into positive, personalised and secure experiences?
How can API management be leveraged to build developer relationships and generate new revenue streams in 2021 and beyond? What are the pros and cons of off-the-shelf APIs versus bespoke solutions? How can enterprises improve their interactions with partners and customers?
How can API management address new enterprise-level supply chain challenges? How can rapidly evolving supply chains harness API platforms to innovate at speed and at scale?
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